1.  Introduction

1.1 The National Horse Racing Museum (“we” or “us”) are a data controller of the personal information we receive from or collect about you. We are registered as a data controller with the Information Commissioner’s Office and our registration number is Z2432787. NHRM is run by the National Horseracing Museum (Reg. Charity No.283656) and therefore for the purpose of data collection, the data controller is The National Horseracing Museum, Palace House, Palace Street, Newmarket, Suffolk, CB8 8EP. NHRM is run in partnership with the British Sporting Art Trust (Reg. Charity No.274156), The Retraining of Racehorses charity (Reg. Charity No.1084787), The Friends of the National Horseracing Museum (Reg. Charity No.291154) and the Home of Horseracing Trust (Reg. Charity No.1108514). Where you have provided explicit consent for the National Horseracing Museum to share your data with these trusted partner charities in relation to the work of NHRM, the use of that data will be in accordance with this privacy policy. Where your relationship is directly with any of those trusted partner charities, the use of your data will be governed by their own privacy policies.


2. The Kind of Information We Hold About You

Via our website:

2.1 We will collect your personal contact details such as name, title, address, telephone number(s) and email address. You may give us information about you by filling in forms on our site www.NHRM.co.uk (our website) or by corresponding with us by phone, e-mail or otherwise. This includes information you provide when you make a donation, leave a legacy, express an interest in volunteering, participate in discussion boards or other social media functions on our website, enter a competition, promotion or survey, report a problem with our website, place an order in our online shop or fill in a membership form. The information you give us may include your name, address, e-mail address and phone number, financial and credit card information and personal description. 2.2 With regard to each of your visits to our site we may automatically collect the following information; technical information, including the Internet protocol (IP) address used to connect your computer to the Internet, your login information, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform. 2.3 Information about your visit, including the full Uniform Resource Locators (URL) clickstream to, through and from our website (including date and time); products you viewed or searched for; page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), and methods used to browse away from the page and any phone number used to call our customer service number. 2.4 We may also collect some information about you as you use our website (including your IP address), as described further in the ‘Cookies’ section below. Visiting the Venue: 2.5 We may record CCTV footage of you when you visit us. 2.6  We will collect your personal contact details such as name, title, address, telephone number(s) and email address whilst administering Gift Aid donations, including admissions.